Tumi recalls Mobile Power Packs with lithium-ion cells that can ignite or explode during charging if never used. Affected units must be returned for free replacement.
The lithium-ion cells used in the Mobile Power Pack can ignite or explode while charging, posing a fire hazard. This hazard is only present for units that have not been charged.
Tumi is recalling Mobile Power Packs that use lithium-ion batteries which can ignite or explode while charging. This hazard only affects units that have never been charged. If you have a unit that has never been charged, you should stop using it and contact Tumi for a free replacement.
The lithium-ion batteries in these power packs can ignite or explode when charged. This hazard only occurs in units that have never been charged before.
Owners of Tumi Mobile Power Packs that have never been charged are most at risk. Anyone who has used the product previously without issues can continue using it safely.
Look for the Tumi brand on the front of the device with a silver button. The style number 14362 is printed on the packaging. The power pack is black and silver with a rectangular shape.
If the unit has never been charged, do not attempt to charge it.
Contact Tumi customer care to return the power pack and receive a free replacement.
If the unit has not been used and has never been charged, please do not try to charge. Contact Tumi customer care for instructions on how to return the power pack and receive a free replacement power pack. If you have charged the unit previously without incident, you can continue to use the product.
The lithium-ion batteries can ignite or explode while charging, but only if the unit has never been charged before.
No, if you have charged the unit previously without issues, you can continue using it safely.
Check for the Tumi brand on the front with a silver button and style number 14362 on the packaging.
We’ve drafted a message you can send Tumi to request your refund or repair — edit it as you like.
Subject: Recall 166 — Tumi Mobile Power Packs Hello, I own a Mobile Power Packs that is covered by recall 166 from Tumi. The official recall notice states: If the unit has not been used and has never been charged, please do not try to charge. Contact Tumi customer care for instructions on how to return the power pack and receive a free replacement power pack. If you have charged the unit previously without incident, you can continue to use the product. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.