King Long's six-tier chrome shelving units (Model #392360) may have casters that break, causing collapse. Remove casters and use adjustable feet levelers from original package to prevent injury.
Shelving unit casters can break at the stem causing the unit to collapse or fall, posing an injury hazard.
King Long's six-tier chrome shelving units (Model #392360) are recalled because their casters can break, causing the unit to collapse or fall and potentially injure users. Consumers should remove the casters and use the adjustable feet levelers included in the original package to prevent injury.
The casters on these shelving units can break at the stem, causing the unit to collapse or fall. This poses an injury hazard because the unit could fall and cause injury to people nearby.
Owners of the six-tier chrome shelving units (Model #392360) sold exclusively at Costco are affected. People who use these units for storage in homes or businesses are most at risk.
Look for the six-tier chrome shelving unit with Model #392360. It can be identified by an NSF King Long Industrial imprint on the corner collar on the side.
Take out the casters from the shelving unit to prevent collapse.
Use the adjustable feet levelers that came with the unit to keep it stable.
Consumers should immediately remove the casters and use the shelving unit with the adjustable feet levelers included in the original package. Replacement casters are available from the firm.
The recalled product is the six-tier chrome shelving unit Model #392360, which was sold exclusively at Costco.
Check for the NSF King Long Industrial imprint on the corner collar on the side of the unit.
If the casters break, remove them and use the adjustable feet levelers to prevent collapse.
We’ve drafted a message you can send King Long Metal to request your refund or repair — edit it as you like.
Subject: Recall 186 — King Long Metal Six-Tier Chrome Shelving Unit Hello, I own a Six-Tier Chrome Shelving Unit that is covered by recall 186 from King Long Metal. The official recall notice states: Consumers should immediately remove the casters and use the shelving unit with the adjustable feet levelers included in the original package. Replacement casters are available from the firm. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
