NordicNeuroLab recalls software versions 2.21-2.3.10 for possible left/right side flips in merged brain imaging results. Affected users should check their software version and contact support.
When exporting merged results from the BOLD, DSC, and DCE modules of nordicBrainEx, where both the underlay and overlay originated from a multiframe dataset, the resulting output may have left/right sides flipped.
NordicNeuroLab is recalling software versions 2.21 through 2.3.10 of NordicBrainEX. This could cause left and right sides to be flipped in brain imaging results when merging certain datasets. The issue affects users who export results from the BOLD, DSC, and DCE modules.
When exporting merged results from the BOLD, DSC, and DCE modules of NordicBrainEX, where both the underlay and overlay come from a multiframe dataset, the software may flip left and right sides of the image. This could lead to misinterpretation of brain imaging data if the flipped results are used in medical decisions.
Users of NordicBrainEX software versions 2.21 through 2.3.10 who export merged results from BOLD, DSC, and DCE modules. Researchers and medical professionals using this software for brain imaging are most at risk.
Check if you have NordicBrainEX software versions 2.21 through 2.3.10. The software version can be found in the program settings or documentation.
Look for the software version number in NordicBrainEX settings or documentation to confirm if it's affected.
No, this issue only causes left/right side flips in exported images, not actual physical harm. The software remains safe for use.
Check your NordicBrainEX software version; affected versions are 2.21 through 2.3.10.
Check your software version and contact NordicNeuroLab support for guidance on resolving the issue.
We’ve drafted a message you can send NordicNeuroLab to request your refund or repair — edit it as you like.
Subject: Recall Z-1462-2022 — NordicNeuroLab NordicNeuroLab Hello, I own a NordicNeuroLab that is covered by recall Z-1462-2022 from NordicNeuroLab. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.