Baxter Healthcare recalls Hill-Rom Centrella Pro+ 36" Surface With X-Ray mattresses (REF P7923A01) due to potential reduced heat/moisture management, increasing pressure ulcer risk for patients.
The failure mode on the affected mattresses can cause a reduction in the performance of the Microclimate Management feature used to pull heat and moisture away from the patient resulting in an increased patient risk of pressure ulcer development.
Hill-Rom is recalling specific 36-inch X-ray mattresses that may not properly manage heat and moisture, raising the risk of pressure ulcers for patients. This recall affects medical facilities using the affected models.
The affected mattresses may fail to effectively pull heat and moisture away from patients. This can lead to increased moisture buildup and higher risk of pressure ulcers, which are serious skin injuries that can develop in bedridden patients.
Healthcare facilities using the specific Hill-Rom Centrella Pro+ 36" Surface With X-Ray mattresses with serial numbers listed in the recall. Patients at risk are those using the affected mattresses for extended periods.
Check for the serial numbers listed in the recall: W238BP4338 through W354BP6930 (and other specific numbers). The product has a reference code P7923A01 and includes an X-ray feature.
Review the list of serial numbers provided in the recall to determine if your mattress is affected.
The recall is due to potential reduced performance of the Microclimate Management feature, which could increase the risk of pressure ulcers in patients.
Check if your mattress has a serial number from the list provided in the recall. If it is affected, contact Hill-Rom for further instructions.
The recall record does not specify a remedy, so no immediate fix is provided. Affected users should contact Hill-Rom for guidance.
We’ve drafted a message you can send Hill-Rom to request your refund or repair — edit it as you like.
Subject: Recall Z-1415-2022 — Hill-Rom Hill-Rom Hello, I own a Hill-Rom that is covered by recall Z-1415-2022 from Hill-Rom. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.