FUJIFILM Healthcare recalls Surpria software versions V3.11 and V3.22 due to scanning errors that may require additional radiation exposure for patients. Affected units have specific serial numbers and UDI codes.
Error 00003050 or 00003052 may occur during scanning, the captured images will not be reconstructed and the Raw Data will not be displayed in the work list.result, may result in the need for additional scanning to capture the images properly for reconstruction, thereby exposing the patient to additional radiation
FUJIFILM Healthcare is recalling Surpria software versions V3.11 and V3.22 because scanning errors can cause images not to reconstruct properly, requiring additional scans and exposing patients to extra radiation. This means patients might receive more radiation than necessary during imaging procedures.
The software may produce error codes (00003050 or 00003052) during scanning, preventing proper image reconstruction and Raw Data display. This can lead to additional scans being needed to capture images correctly, increasing radiation exposure for patients.
Patients using Surpria software versions V3.11 and V3.22 for medical imaging may be at risk if the software causes scanning errors. Healthcare facilities that use these specific software versions are most affected.
Check if your Surpria software version is V3.11 or V3.22. Affected units have specific serial numbers and UDI codes listed in the recall notice, including G560045319 and similar codes.
Verify your Surpria software version is V3.11 or V3.22 by checking the device settings or documentation.
The software may cause error codes during scanning that prevent proper image reconstruction, requiring additional scans and increasing radiation exposure for patients.
Check if your Surpria software version is V3.11 or V3.22. If affected, contact FUJIFILM Healthcare for guidance on next steps.
Affected units have specific serial numbers and UDI codes listed in the recall notice, including G560045319 and similar codes.
We’ve drafted a message you can send FUJIFILM Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1749-2022 — FUJIFILM Healthcare FUJIFILM Healthcare Hello, I own a FUJIFILM Healthcare that is covered by recall Z-1749-2022 from FUJIFILM Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
