GE Medical Systems recalls Centricity PACS-IW software version 5.0 where hidden studies could delay mammogram results. Users may need GE Healthcare assistance to access hidden images.
There is the potential that after installation of the IAS tool, some studies can remain hidden without user notification. Access to those hidden studies requires GE Healthcare assistance, which can result in a delay in reading the study.
GE Medical Systems is recalling Centricity PACS-IW software version 5.0 that may hide medical images without user notice. This could delay reading mammograms and other studies, requiring GE Healthcare assistance to fix.
After installing the IAS tool, some medical studies can become hidden without user notification. Accessing these hidden studies requires GE Healthcare assistance, which may delay reading the study results.
Healthcare providers using Centricity PACS-IW with Universal Viewer version 5.0 for medical imaging, especially those handling mammograms. Patients whose studies are hidden may face delayed results.
Check if your Centricity PACS-IW software shows version 5.0 with Universal Viewer. The product ID is YP3150-Centricity Universal Viewer-01639018.
Verify your Centricity PACS-IW software version is 5.0 with Universal Viewer.
The recall is for hidden medical studies that may delay reading mammograms after installing the IAS tool.
Check if your Centricity PACS-IW software shows version 5.0 with Universal Viewer. The product ID is YP3150-Centricity Universal Viewer-01639018.
The recall does not specify a remedy, so contact GE Healthcare for assistance with hidden studies.
We’ve drafted a message you can send GE Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-0721-2023 — GE Medical Systems GE Medical Systems Hello, I own a GE Medical Systems that is covered by recall Z-0721-2023 from GE Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.