Smith+Noble recalls custom Roman and roller shades due to strangulation risk from cords. Children can get trapped between cords and fabric or wrap cords around necks. Consumers must stop using affected items and contact WCSC for repairs or replacements.
Roman Shades: Strangulations can occur when a child places his/her neck between the exposed inner cord and the fabric on the backside of the shade or when a child pulls the cord out and wraps it around his/her neck. Roller Shades: Strangulation can occur if the shade's continuous loop cord is not attached to the wall with the tension device provided and a child's neck becomes entangled in the free-standing loop.
Smith+Noble is recalling custom Roman shades and roller shades that could cause strangulation if children place their necks between cords and fabric or wrap cords around their necks. This is a serious hazard for young children who might accidentally entangle themselves with the cords.
Roman shades can cause strangulation if a child places their neck between the exposed inner cord and the fabric on the backside of the: the shade. Roller shades can cause strangulation if the continuous loop cord is not securely attached to the wall with the provided tension device, allowing children to entangle themselves in the free-standing loop.
Children under age 5 are most at risk due to their small size and tendency to put objects in their mouths. Parents and caregivers of children who own the recalled shades should take immediate action.
Check for custom-made Roman shades or made-to-order shades from Smith+Noble, Christopher Lowell by Smith+Noble, Jessitt Gold, Shop Blinds, or Window Elements. Roller shades without the tension device attached to the continuous loop cord are also affected.
Immediately stop using custom Roman shades as they can cause strangulation if a child places their neck between the exposed inner cord and fabric.
Call (800) 506-4636 or visit www.windowcoverings.org to get a free repair kit for Roman shades.
Ensure the tension device is securely attached to the continuous loop cord and installed into the wall for roller shades.
If the tension device is not attached, secure it to the wall to prevent strangulation risks.
If you no longer have the tension device, contact WCSC for a free replacement to prevent strangulation risks.
Consumers should immediately stop using the Roman shades and contact the Window Covering Safety Council (WCSC) for a free repair kit at (800) 506-4636 anytime or visit www.windowcoverings.org. Consumers should check the roller shades to make sure the tension device provided is attached to the continuous loop cord and installed into the wall. If not attached, consumers should attach the tension device securely to the wall. If they no longer have the tension device, consumers should immediately stop using the roller shades and contact WCSC to receive a free replacement tension device.
All custom Roman shades and made-to-order Roman shades from Smith+Noble, Christopher Lowell by Smith+Noble, Jessitt Gold, Shop Blinds, and Window Elements. Also, roller shades without the tension device attached to the continuous loop cord.
Roller shades are affected if the tension device is not securely attached to the continuous loop cord and installed into the wall.
Immediately stop using the Roman shade and contact the Window Covering Safety Council (WCSC) for a free repair kit at (800) 506-4636 or www.windowcoverings.org.
Yes, children can get strangulated if they place their necks between cords and fabric or wrap cords around their necks.
We’ve drafted a message you can send Smith+Noble to request your refund or repair — edit it as you like.
Subject: Recall 300 — Smith+Noble Roman and Roller shades Hello, I own a Roman and Roller shades that is covered by recall 300 from Smith+Noble. The official recall notice states: Consumers should immediately stop using the Roman shades and contact the Window Covering Safety Council (WCSC) for a free repair kit at (800) 506-4636 anytime or visit www.windowcoverings.org. Consumers should check the roller shades to make sure the tension device provided is attached to the continuous loop cord and installed into the wall. If not attached, consumers should attach the tension device securely to the wall. If they no longer have the tension device, consumers should immediately stop using the roller shades and contact WCSC to receive a free replacement tension device. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
