GE Medical Systems recalls Vivid q ultrasound systems that may have batteries failing or catching fire if not replaced every 2 years as recommended in the Service Manual.
Potential for batteries that have not been replaced at 2 years, as recommended in the Service Manual, they can fail or possibly emit smoke, or catch fire.
GE Medical Systems is recalling Vivid q ultrasound systems that may have batteries failing or catching fire if not replaced every 2 years as recommended in the Service Manual. This could lead to serious injury or fire risk.
Batteries that have not been replaced according to the Service Manual's 2-year recommendation can fail or emit smoke, potentially catching fire. This hazard occurs during normal use when the battery is not maintained properly.
Healthcare providers using Vivid q ultrasound systems for medical imaging, particularly those with batteries not replaced at 2 years. Patients using these systems for ultrasounds may be at risk if the device malfunctions.
Check if your Vivid q ultrasound system has a model number starting with H45021WZ, H45031ES, H45031EY, H45031YW, H45031YY, H45041B, H45041EC, H45041FM, or H45041G. These models were sold between 2010 and 2020.
Verify if your battery was replaced every 2 years as recommended in the Service Manual.
Reach out to GE Medical Systems for guidance on battery replacement or repair.
Batteries that have not been replaced at 2 years as recommended in the Service Manual can fail or emit smoke, potentially catching fire.
Check your model number against the list of affected models provided in the recall notice.
No, but you should check if your battery was replaced every 2 years and contact GE Medical Systems for guidance.
We’ve drafted a message you can send GE Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-0757-2023 — GE Medical Systems GE Medical Systems Hello, I own a GE Medical Systems that is covered by recall Z-0757-2023 from GE Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
