Asurion recalls counterfeit BlackBerry batteries in refurbished devices sold before Nov 2009 due to burn and fire hazards. Affected users should stop using and contact Asurion for replacement.
The counterfeit batteries can overheat, posing burn and fire hazards.
Asurion is recalling counterfeit BlackBerry batteries that came with refurbished devices sold before November 1, 2009. These batteries can overheat, causing burns or fires. Consumers should stop using them immediately and get a replacement.
Counterfeit batteries can overheat due to poor quality control. This overheating can cause burns or fires, especially if the battery is damaged or used improperly.
People who received refurbished BlackBerry devices through Asurion before November 1, 2009. Those who used the counterfeit batteries are most at risk.
Check if your refurbished BlackBerry device was purchased through Asurion before November 1, 2009. The device should have counterfeit BlackBerry-branded batteries.
Immediately stop using the device if it has counterfeit BlackBerry batteries.
Reach out to Asurion for a replacement product for the affected batteries.
Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.
No, genuine BlackBerry-branded batteries are not part of this recall.
Refurbished BlackBerry devices purchased through Asurion before November 1, 2009.
Check if your device was purchased through Asurion before November 1, 2009 and has counterfeit BlackBerry-branded batteries.
We’ve drafted a message you can send Asurion to request your refund or repair — edit it as you like.
Subject: Recall 441 — Asurion Counterfeit BlackBerry®-branded cell phone batteries in refurbished devices Hello, I own a Counterfeit BlackBerry®-branded cell phone batteries in refurbished devices that is covered by recall 441 from Asurion. The official recall notice states: Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
