Siemens recalls Luminos dRF Max imaging systems with software VE10, VF10, VF11 due to room configuration risks that could cause serious injury from collisions with walls or ceilings.
Potential risk of collision with the ceiling, wall, or objects which may result in serious injury to staff or patients due to room configuration parameters of the system being set to default values
Siemens is recalling Luminos dRF Max diagnostic imaging systems with specific software versions because the default room configuration settings could cause the machine to collide with walls, ceilings, or objects, potentially injuring staff or patients. This recall affects systems sold with software versions VE10, VF10, or VF11.
The system's default room configuration settings may cause it to move into positions where it could collide with walls, ceilings, or objects. This collision risk could lead to serious injury to staff or patients during use.
Healthcare facilities using the Luminos dRF Max imaging systems with software versions VE10, VF10, or VF11 are most at risk. Staff and patients in rooms where the system is installed could be injured if the machine collides with walls or ceilings.
Check if your Luminos dRF Max system has software versions VE10, VF10, or VF11. The system model number is 10762471 and serial numbers include the ranges listed in the recall notice.
Verify your system's software version by checking for VE10, VF10, or VF11.
Reach out to Siemens for guidance on whether your system needs adjustment or correction.
Software versions VE10, VF10, and VF11.
Check if your Luminos dRF Max has software versions VE10, VF10, or VF11. The model number is 10762471 and serial numbers fall within the specified ranges.
No, but you should check the software version and contact Siemens for guidance on necessary adjustments.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1167-2023 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1167-2023 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
