Securitas Healthcare recalls Arial mobile app versions 54630 and 54640 for Android that don't function as intended. Users should check their app version and contact support for updates.
The mobile application for Android devices downloaded from the Google Play Store do not load per specifications and function on the Android devices.
Securitas Healthcare is recalling two versions of their Arial mobile app for Android devices that don't work properly. This could prevent emergency and nurse call features from functioning correctly.
The app fails to load and function as specified on Android devices. This means emergency and nurse call features may not work properly, potentially delaying critical assistance.
Users of the Arial mobile app for Android who downloaded it from Google Play Store on or after January 14, 2023, are affected. People who rely on this app for emergency or nurse call services are at higher risk.
Check if your app is version 54630 or 54640 for Android, downloaded from Google Play Store on or after January 14, 2023. The unique device identifier (UDI) is (01)00840948102769(10)110026.
Verify your Arial app version is 54630 or 54640 downloaded from Google Play Store on or after January 14, 2023.
The app does not load and function as specified on Android devices, which could prevent emergency and nurse call features from working correctly.
Check if your Arial app version is 54630 or 54640 for Android, downloaded from Google Play Store on or after January 14, 2023.
The recall record does not specify a remedy, so contact Securitas Healthcare for assistance.
We’ve drafted a message you can send Securitas Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1250-2023 — Securitas Healthcare Securitas Healthcare Hello, I own a Securitas Healthcare that is covered by recall Z-1250-2023 from Securitas Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.