Abbott recalls FreeStyle Libre 3 app for Android 13 OS versions 3.4.0 and below due to potential signal loss causing undetected glucose levels. Users may need to update or switch OS.
If using affected glucose monitoring app on Android 13 Operating System, extended periods of signal loss may be experienced, due to app not connected, which could impact ability to receive glucose reading/alarms, which could lead to undetected low or high glucose, which could result in delayed treatment: not taking insulin (for high glucose), or not taking glucose (for low glucose) when required.
Abbott is recalling the FreeStyle Libre 3 app for Android 13 OS versions 3.4.0 and below because signal loss can cause missed glucose readings. This could lead to dangerous high or low blood sugar levels if not treated properly.
The app may disconnect from the sensor, causing signal loss. This can prevent users from getting timely glucose readings or alarms, which might lead to undetected high or low blood sugar levels. Without timely treatment, this could cause serious health issues.
People using the FreeStyle Libre 3 app with Android 13 OS versions 3.4.0 and below for continuous glucose monitoring are affected. Those with diabetes who rely on real-time glucose readings are most at risk.
Check if you have the FreeStyle Libre 3 app installed on Android 13 OS versions 3.4.0 and below. The unique identifier (UDI-DI) is 00357599816001.
Update the FreeStyle Libre 3 app to version 3.4.1 or later for Android 13 OS.
Ensure your device runs Android 13 OS with the updated app version to avoid signal loss.
The app may disconnect from the sensor on Android 13 OS versions 3.4.0 and below, causing signal loss that could lead to missed glucose readings.
Update the app to version 3.4.1 or later for Android 13 OS to fix the signal loss issue.
The recall states that signal loss could lead to undetected high or low blood sugar levels, which might require delayed treatment. This is a cautionary risk, not an immediate danger.
We’ve drafted a message you can send Abbott Diabetes Care to request your refund or repair — edit it as you like.
Subject: Recall Z-0734-2024 — Abbott Diabetes Care Abbott Diabetes Care Hello, I own a Abbott Diabetes Care that is covered by recall Z-0734-2024 from Abbott Diabetes Care. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.