Abbott Diabetes Care recalls FreeStyle Libre Reader models 71936-01, 71937-01, and 71938-01 due to lithium-ion battery swelling, overheating, or fire hazard. Only use included charger.
Lithium-ion batteries in glucose monitoring system readers may swell, overheat, or pose fire hazard. Only use the charging cable/power adapter included with readers. Do not use reader if it is damaged, cracked, swelling, too hot to hold, it will no longer hold charge, or it fails Reader Test. Do not use other chargers. User Manual update includes instructions on reader safe storage, charging, use.
Abbott Diabetes Care is recalling FreeStyle Libre Reader devices that may have swollen, overheated, or caused fire due to lithium-ion batteries. Users should stop using these readers if they show signs of damage or overheating.
Lithium-ion batteries in these readers can swell, overheat, or pose a fire hazard if not used properly. The hazard occurs when the battery is damaged, cracked, swollen, too hot to hold, fails to hold charge, or does not pass the Reader Test.
People who own or use FreeStyle Libre 14 Day Flash Glucose Monitoring System readers with the specified model numbers and serial codes are affected. Those with diabetes who rely on these readers for glucose monitoring are most at risk.
Check for model numbers 71936-01, 71937-01, or 71938-01 on the reader. The product was sold with specific serial codes listed in the recall notice.
If the reader is damaged, cracked, swollen, too hot to hold, fails to hold charge, or does not pass the Reader Test, stop using it immediately.
Only use the charging cable and power adapter that came with the reader to avoid fire hazards.
Model numbers 71936-01, 71937-01, and 71938-01 are affected, with specific serial codes listed in the recall notice.
Your reader is safe if it is not damaged, cracked, swollen, too hot to hold, and passes the Reader Test without failing to hold charge.
The recall does not mention a return process; users should stop using the reader if it shows signs of damage or overheating.
We’ve drafted a message you can send Abbott Diabetes Care to request your refund or repair — edit it as you like.
Subject: Recall Z-1274-2023 — Abbott Diabetes Care Abbott Diabetes Care Hello, I own a Abbott Diabetes Care that is covered by recall Z-1274-2023 from Abbott Diabetes Care. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.