Philips recalls Incisive CT-728144 whole-body CT scanners due to potential image flipping, which may lead to misdiagnosis or unnecessary radiation exposure. Affected units have specific serial numbers listed in the recall notice.
Potential for Incorrect Image Orientation resulting images may be flipped or reversed result in misdiagnosis, incorrect treatment of a condition, or additional radiation exposure if a rescan is required
Philips is recalling its Incisive CT-728144 whole-body CT scanners because they might produce flipped or reversed images. This could lead to incorrect diagnoses, wrong treatments, or extra radiation exposure if the scan needs to be repeated.
The CT scanner may produce images that are flipped or reversed, causing misdiagnosis. This could lead to incorrect treatments or the need for additional scans, increasing radiation exposure without proper medical oversight.
Healthcare facilities using the Philips Incisive CT-728144 model with specific serial numbers listed in the recall notice are most at risk. Patients receiving scans on these systems could face misdiagnosis or additional radiation exposure.
Check if your CT scanner has the model number 728144 and the listed serial numbers (e.g., 34053, 34092, 34164, etc.) from the recall notice. The system also has a unique identifier (UDI-Di) starting with (01)00884838105508(21).
Verify your CT scanner's model number is 728144 and matches the listed serial numbers in the recall notice.
The Philips Incisive CT-728144 scanner may produce flipped or reversed images, which could lead to misdiagnosis, incorrect treatments, or extra radiation exposure if a rescan is needed.
Check if your scanner has the model number 728144 and the listed serial numbers. If it does, contact Philips for further instructions.
The recall notice does not specify a fix or remedy; affected units should be checked by the manufacturer.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1622-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-1622-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.