Philips Incisive CT Plus X-Ray System Recall: Metal Box May Detach Causing Injury

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Recalling firmPhilips North America222 Jacobs St, N/A · Cambridge, MA 02141-2296

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✎ GovInfoNow plain-language explainer

What happened, in plain English

Philips is recalling its Incisive CT Plus X-Ray System (model 728149) because a metal mounting box inside the scanner could detach and cause injury or make the system shut down. This is a serious safety issue for medical staff using the device.

Why it’s dangerous

The metal mounting box on the rotating scanner may become expelled and contact other components, potentially causing injury to the user. If the box detaches, the system will shut down and emit a loud noise.

Who’s affected

Medical professionals using the Incisive CT Plus X-Ray System model 728149 are most at risk. The recall affects specific units with listed serial numbers.

How to tell if you have this one

Check if your Incisive CT Plus X-Ray System has the model number 728149 and serial numbers 530408, 530437, 530474, 530320, 530332, or 530430.

Brand
Philips
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Stop Using It Now
Immediately stop using the Incisive CT Plus X-Ray System model 728149 if it has the listed serial numbers.

✎ GovInfoNow

Questions people ask

What model of Philips X-Ray system is recalled?

The Incisive CT Plus-Computed Tomography X-Ray System model 728149.

What are the serial numbers for affected units?

Serial numbers 530408, 530437, 530474, 530320, 530332, and 530430.

Is there a fix for this issue?

The recall record does not mention a remedy or fix.

Take action

Contact Philips

We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-2261-2023 — Philips Philips

Hello,

I own a Philips that is covered by recall Z-2261-2023 from Philips.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-2261-2023 (April 25, 2023) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2261-2023 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Philips North America recalls Incisive CT Plus-Computed Tomography X-Ray System Model: 728149

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