Philips recalls Incisive CT Power (China) X-Ray System model 728148 due to metal mounting box potentially detaching and causing injury or system shutdown. Affected units have specific serial numbers.
Metal mounting box on the rotating scanner on rotor (heat exchanger box) located within the Incisive CT system may become expelled and make contact with other components and cause injury to user or if detached a loud noise will be emitted and the system will shut down
Philips is recalling its Incisive CT Power X-Ray System model 728148 because a metal mounting box inside the scanner could detach and cause injury. This recall affects specific units with listed serial numbers.
The metal mounting box on the rotating scanner may become expelled and make contact with other components, potentially causing injury to users. If the box detaches, the system will shut down and emit a loud noise.
Healthcare facilities using the Incisive CT Power X-Ray System model 728148 are most at risk. The recall applies to specific units with serial numbers listed in the notice.
Check if your unit has the model number 728148 and one of the listed serial numbers (e.g., 530456, 530338, etc.). The system is sold in China under Philips North America.
Verify your unit's model number is 728148 and it has one of the listed serial numbers.
The metal mounting box on the rotating scanner may become expelled and make contact with other components, potentially causing injury or causing the system to shut down with a loud noise.
Check if your unit has the model number 728148 and one of the listed serial numbers. If affected, contact Philips for further instructions.
The recall record does not specify a remedy or fix.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2260-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-2260-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.