Philips Tempus LS Defibrillator Recall: HW Failure DPM Error Risk

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Recalling firmRemote Diagnostic Technologies Ltd.Farnborough Aerospace Centre, Aerospace Boulevard · Farnborough, N/A N/A

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✎ GovInfoNow plain-language explainer

What happened, in plain English

Philips is recalling Tempus LS Manual Defibrillators with part number 00-3020 that may show an error message indicating ineffective pacing. This could lead to serious health risks if the device fails during use.

Why it’s dangerous

The defibrillator's communication between the mainboard and pacing module may fail, causing the device to show an error message "HW failure DPM". This could result in ineffective pacing, potentially leading to serious health issues during critical cardiac events.

Who’s affected

Medical professionals using the defibrillator for cardiac care are most at risk. Patients relying on the device for life support could face complications if the error occurs.

How to tell if you have this one

Check the defibrillator's part number, which is 00-3020. Affected units have serial numbers starting with digits before 7022.001634.

Brand
Philips
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Device Error Message
Look for the error message "HW failure DPM" on the defibrillator display.
Verify Serial Number
Confirm the serial number starts with digits before 7022.001634.

✎ GovInfoNow

Questions people ask

What part number is affected?

Part number 00-3020.

How can I tell if my defibrillator is affected?

Check the serial number starts with digits before 7022.001634.

What error message indicates a problem?

The defibrillator may display "HW failure DPM".

Take action

Contact Philips

We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-1825-2023 — Philips Philips

Hello,

I own a Philips that is covered by recall Z-1825-2023 from Philips.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-1825-2023 (May 8, 2023) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1825-2023 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Remote Diagnostic Technologies Ltd. recalls Philips Tempus LS-Manual Defibrillator, Part Number: 00-3020

Use caution until it’s fixed