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Lower risk Medical device recall · FDA · Published May 19, 2023

Philips DigitalDiagnost C90 Software Login Issue: May Prevent User Access

Philips recalls DigitalDiagnost C90 models 712034 and 712035 due to a software login issue that may prevent user access. Affected units include specific serial numbers and UDI-DI codes.

🇺🇸 FDA recall #Z-2042-2023Medical devicePhilips ›
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Contact the company

Recalling firmPhilips North America Llc222 Jacobs St · Cambridge, MA 02141-2289
✎ GovInfoNow plain-language explainer

Philips is recalling DigitalDiagnost C90 devices with model numbers 712034 and 712035 because of a software login problem that could prevent users from logging in. This issue affects specific units identified by serial numbers and UDI-DI codes. Read more at govinfonow.com/recall/58154-philips-digitaldiagnost-c90-software-login-issue-may-prevent-user-access.

Source Summary by GovInfoNow · govinfonow.com/recall/58154-philips-digitaldiagnost-c90-software-login-issue-may-prevent-user-access · Updated August 19, 2026 · FDA enforcement record: FDA #Z-2042-2023

Cite this page

“Philips DigitalDiagnost C90 Software Login Issue: May Prevent User Access.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/58154-philips-digitaldiagnost-c90-software-login-issue-may-prevent-user-access. Based on FDA recall #Z-2042-2023 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2042-2023%22&limit=1).

Philips North America Llc recalled DigitalDiagnost C90 units due to a software login issue that may prevent users from logging in, according to the FDA. The agency announced the recall on May 19, 2023.

How to tell if you have it

  • DigitalDiagnost C90, Model No. 712034 and 712035
  • UPC 00884838090699
  • UPC 00884838090705

The hazard

The recall addresses a software login issue that may prevent the user from logging in, according to the FDA.

Context

GovInfoNow's records show Philips North America Llc has 129 other recalls on record since July 12, 2017. Other recent recalls of similar products include Philips Achieva 3.0T MRI Recalled: Software Issue May Terminate Scans (Aug. 21, 2026) and Philips Spectral CT 7500 Scanner May Cause Extra Radiation Exposure (Aug. 18, 2026). Additional recent recalls include Philips Brilliance CT 64 Medical Scanner Recall: Unintended Radiation Risk (Aug. 7, 2026) and GE Medical Systems Centricity Universal Viewer Software Cybersecurity Recall: Login Credentials at Risk (Jan. 30, 2026).

How to tell if you have this one

Check for model numbers 712034 or 712035 on the device. Affected units have specific serial numbers listed in the recall notice, including UDI-DI codes.

  • Brand
    Philips
  • Product
    DigitalDiagnost C90, Model No. 712034 and 712035
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Device Model

    Identify the model number on your DigitalDiagnost C90 device to see if it is 712034 or 712035.

  2. Verify Serial Number

    Compare your device's serial number with the list of affected serial numbers provided in the recall notice.

Where it went and when

Where it was distributed

Distributed in 9 states, and outside the U.S.

Alaska: not listedAKMaine: not listedMEVermont: not listedVTNew Hampshire: yesNHWashington: not listedWAIdaho: not listedIDMontana: not listedMTNorth Dakota: not listedNDMinnesota: yesMNIllinois: not listedILWisconsin: not listedWIMichigan: not listedMINew York: not listedNYRhode Island: not listedRIMassachusetts: not listedMAOregon: not listedORNevada: not listedNVWyoming: not listedWYSouth Dakota: not listedSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: not listedPANew Jersey: not listedNJConnecticut: not listedCTCalifornia: not listedCAUtah: not listedUTColorado: not listedCONebraska: yesNEMissouri: not listedMOKentucky: not listedKYWest Virginia: not listedWVVirginia: not listedVAMaryland: not listedMDDelaware: not listedDEArizona: yesAZNew Mexico: not listedNMKansas: not listedKSArkansas: not listedARTennessee: not listedTNNorth Carolina: not listedNCSouth Carolina: not listedSCDistrict of Columbia: not listedDCOklahoma: not listedOKLouisiana: not listedLAMississippi: not listedMSAlabama: not listedALGeorgia: yesGAHawaii: not listedHITexas: yesTXFlorida: not listedFL

FDA distribution: “Distribution in US: AZ, GA, IN, IA, MN, NE, NH, OH, TX OUS distribution to Australia, Chile, China, Malta, Namibia, New Zealand, Oman, Panama, Qatar, Suriname, United Kingdom” States read from FDA’s own wording; “not listed” means the notice does not name it.

States: Arizona, Georgia, Indiana, Iowa, Minnesota, Nebraska, New Hampshire, Ohio, Texas.

Recall timeline

FDA published this recall 47 days after the firm started it.

1. Firm started the recall: May 19, 202312. FDA classified it Class II: Jun 29, 202323. Published in FDA’s Enforcement Report: Jul 5, 202332023
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-2042-2023 (May 19, 2023) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2042-2023 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA