Philips recalls DigitalDiagnost C90 models 712034 and 712035 due to a software login issue that may prevent user access. Affected units include specific serial numbers and UDI-DI codes.
There is a software login in issue that may prevent the user from logging in.
Philips is recalling DigitalDiagnost C90 devices with model numbers 712034 and 712035 because of a software login problem that could prevent users from logging in. This issue affects specific units identified by serial numbers and UDI-DI codes.
The software login issue may prevent users from successfully logging into the device, which could disrupt normal functionality. This is a technical problem that does not involve physical hazards like fire or injury.
Users of the DigitalDiagnost C90 devices with model numbers 712034 or 712035 are likely affected. Those who rely on the device for access may be at slightly higher risk if they cannot log in.
Check for model numbers 712034 or 712035 on the device. Affected units have specific serial numbers listed in the recall notice, including UDI-DI codes.
Identify the model number on your DigitalDiagnost C90 device to see if it is 712034 or 712035.
Compare your device's serial number with the list of affected serial numbers provided in the recall notice.
Philips recalls these devices due to a software login issue that may prevent users from logging in.
Check the model number on your device and compare it to 712034 or 712035. Then verify your serial number against the list of affected serial numbers provided in the recall notice.
No action is required if your device is not listed in the recall notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2042-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-2042-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
