ITT Water Technology recalls sky blue or red sump pumps installed between Dec 2009 and Jul 2010 due to electric shock risk if touched. Affected pumps require professional replacement.
Sump pumps installed without ground fault circuit interrupter (GFCI) protection can pose an electric shock or electrocution hazard if touched by the consumer. IF YOU SUSPECT THAT YOU HAVE ONE OF THE RECALLED PUMPS AND IT IS PLUGGED IN, DO NOT TOUCH IT, THE WATER AROUND IT OR THE SURROUNDING FLOOR AREA.
ITT Water Technology recalls sump pumps that are sky blue or red and were installed between December 2009 and July 2010. These pumps lack ground fault circuit interrupter (GFCI) protection, creating an electric shock hazard if touched by a person.
Sump pumps without GFCI protection can cause electric shock or electrocution if touched by a person. The hazard occurs because the pump's electrical components could energize the water and floor around it when plugged in.
Homeowners with sky blue or red sump pumps installed between December 2009 and July 2010 are affected. People who touch the pump, surrounding water, or floor area while it's plugged in risk electric shock.
Check for sky blue or red pump housings with brand names Goulds, Red Jacket, or Bell & Gossett. The pumps were installed in new construction or as replacements between December 2009 and July 2010.
Do not touch the pump, the water around it, or the floor area surrounding the pump if it is plugged in.
Immediately contact ITT Water Technology to verify if your pump is affected by this recall.
If your pump is affected, a technician will be sent to replace or repair it at no cost.
If you have purchased a sump pump between December 2009 and July 2010 and it is sky blue or red, you may have a recalled pump. DO NOT TOUCH THE PUMP, THE WATER AROUND THE PUMP OR THE FLOOR SURROUNDING THE PUMP. To verify if your pump is one affected by this recall, immediately contact ITT Water Technology. If your pump is affected, a technician will be sent to your home to replace or repair the pump.
Sky blue or red
Between December 2009 and July 2010
Yes, a technician will replace or repair the pump at no cost if it's affected.
Check if your pump is sky blue or red and was installed between December 2009 and July 2010.
We’ve drafted a message you can send ITT Water Technology to request your refund or repair — edit it as you like.
Subject: Recall 551 — ITT Water Technology Sump Pumps and Effluent Pumps Hello, I own a Sump Pumps and Effluent Pumps that is covered by recall 551 from ITT Water Technology. The official recall notice states: If you have purchased a sump pump between December 2009 and July 2010 and it is sky blue or red, you may have a recalled pump. DO NOT TOUCH THE PUMP, THE WATER AROUND THE PUMP OR THE FLOOR SURROUNDING THE PUMP. To verify if your pump is one affected by this recall, immediately contact ITT Water Technology. If your pump is affected, a technician will be sent to your home to replace or repair the pump. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
