Frontgate recalls foldaway closet ladders due to unexpected breakage causing fall hazards. Consumers must stop using and contact for credit.
The ladders can unexpectedly break, posing a fall hazard to consumers.
Frontgate is recalling foldaway closet ladders that can unexpectedly break, leading to falls. This recall affects consumers who own these ladders and requires immediate action to avoid injury.
The ladders can unexpectedly break while in use, causing users to fall. This breakage risk is due to the wood construction and design for closet use, which may not withstand normal handling.
Owners of Frontgate foldaway closet ladders (two- or three-step) are affected. Those using the ladders in walk-in closets are most at risk due to the fall hazard.
Check for Frontgate ladders with catalog numbers 11998 (two-step) or 11675, 1:1975, 30269, 37935, 40645 (three-step). These ladders were sold for use in walk-in closets.
Immediately stop using the recalled ladders as they can break unexpectedly, causing falls.
Reach out to Frontgate for instructions on receiving a merchandise credit for the ladder.
Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.
The ladders can unexpectedly break while in use, posing a fall hazard to consumers.
Two-step: 11998; three-step: 11675, 11975, 30269, 37935, 40645.
Contact Frontgate directly for instructions on receiving a merchandise credit.
We’ve drafted a message you can send Frontgate to request your refund or repair — edit it as you like.
Subject: Recall 828 — Frontgate Frontgate Closet Ladders Hello, I own a Frontgate Closet Ladders that is covered by recall 828 from Frontgate. The official recall notice states: Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
