Aux Sable recalls propane gas delivered between Feb 2010 and Sept 2010 due to insufficient odorant, which can lead to undetected leaks and fire/burn risks. Affected consumers should get a free inspection.
Some of this propane does not have sufficient levels of the odorant that is added to propane to help alert consumers to a gas leak. Failure to detect leaking gas can present fire, explosion and thermal burn hazards to consumers.
Aux Sable is recalling propane gas delivered between February 2010 and September 2010 because it may lack enough odorant to alert users to leaks. This could lead to fire, explosion, or burns if leaks go undetected.
Propane gas needs an odorant to alert users to leaks. If the odorant level is too low, leaks may go undetected, leading to fire, explosion, or burns.
Consumers who purchased or received propane gas from Aux Sable between February 25, 2010 and September 30, 2010 are affected. Those with tanks refilled or new propane deliveries after September 30, 2010 are not included.
Check if your propane was delivered or purchased from Aux Sable between February 25, 2010 and September 30, 2010. Tanks refilled or new deliveries after September 30, 2010 are not affected.
Reach out to Aux Sable to schedule a free inspection of your propane gas for odorant levels.
Consumers in the affected states whose most recent propane gas purchase or delivery was between February 25, 2010 and September 30, 2010 should immediately contact Aux Sable to arrange for a free inspection. If there is insufficient odorant, additional odorized propane or a replacement portable propane cylinder will be provided free of charge.
No, propane refilled after September 30, 2010 is not included in this recall.
If your propane lacks sufficient odorant, Aux Sable will provide additional odorized propane or a replacement cylinder at no cost.
No, you can continue using it but should get a free inspection to check for odorant levels.
We’ve drafted a message you can send Aux Sable to request your refund or repair — edit it as you like.
Subject: Recall 569 — Aux Sable Propane (LP) Gas sold in portable cylinders and delivered to storage tanks Hello, I own a Propane (LP) Gas sold in portable cylinders and delivered to storage tanks that is covered by recall 569 from Aux Sable. The official recall notice states: Consumers in the affected states whose most recent propane gas purchase or delivery was between February 25, 2010 and September 30, 2010 should immediately contact Aux Sable to arrange for a free inspection. If there is insufficient odorant, additional odorized propane or a replacement portable propane cylinder will be provided free of charge. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
