Balsam Hill recalls pre-lit Christmas trees sold before Dec. 21, 2010 that use indoor extension cords outdoors, risking electrical shock. Consumers must stop outdoor use or get a free outdoor retrofit kit.
Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside.
Balsam Hill is recalling pre-lit artificial Christmas trees sold before December 21, 2010 because they come with indoor-rated extension cords that can cause electrical shock if used outside. Using these trees outdoors poses a shock hazard, so affected consumers should stop outdoor use or get a free retrofit kit.
The trees come with extension cords labeled for indoor use only. If plugged into an outdoor electrical outlet, these cords can cause electrical shock due to moisture exposure.
Homeowners with pre-lit artificial Christmas trees sold before December 21, 2010 that have been used outdoors or could be used outdoors are most at risk. Those who have only used the trees indoors are safe to continue using them.
Check the carton for model numbers on the list: 502 1282 through 502 1476. Trees sold before December 21, 2010 are affected.
If you have used the tree outdoors or plan to use it outdoors, immediately stop using it outside.
Contact Balsam Hill to receive a free retrofit kit with an outdoor-rated extension cord if you want to use the tree outdoors.
Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or wish to use the tree outdoors, they must contact Balsam Hill to receive a free retrofit kit containing an outdoor extension cord.
Yes, if used exclusively indoors, these trees are safe because they come with indoor-rated extension cords.
Affected model numbers are 502 1282 through 502 1476, as listed on the carton.
No, if you have used the tree exclusively indoors, you do not need to take any action.
We’ve drafted a message you can send Balsam Hill to request your refund or repair — edit it as you like.
Subject: Recall 834 — Balsam Hill Pre-lit artificial Christmas trees Hello, I own a Pre-lit artificial Christmas trees that is covered by recall 834 from Balsam Hill. The official recall notice states: Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or wish to use the tree outdoors, they must contact Balsam Hill to receive a free retrofit kit containing an outdoor extension cord. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
