REI recalls Novara Fusion bicycles with specific serial numbers due to risk of steering tube separation causing falls. Affected models include Step Through and Fusion styles sold in various sizes.
The alloy steerer tube could separate from the fork causing the rider to lose control, posing a fall hazard to consumers.
REI is recalling Novara Fusion bicycles with certain serial numbers because the alloy steerer tube can separate from the fork, leading to loss of control and potential falls. This hazard affects riders who own the specified models.
The alloy steerer tube can separate from the fork during normal use, causing the bicycle to lose control. This separation can lead to the rider losing balance and falling, which may result in injury.
Riders who own Novara Fusion bicycles with serial numbers U95Y07321, U96Y28393, or in the range U96Y28876 through U96Y29128 are affected. Riders using these bicycles without the replacement fork are at risk of losing control and falling.
Check the serial number on the underside of the bicycle. Affected models include Novara Fusion bicycles with serial numbers U95Y07321, U96Y28393, or in the range U96Y28876 through U96Y29128. The espresso-colored bicycles were sold in Step Through (extra small/small) and Fusion (medium, large, extra large) styles.
Immediately stop riding the bicycle to prevent loss of control and potential falls.
Reach out to your local REI store or customer service to arrange for a free replacement fork installation.
Consumers should immediately stop riding the bicycles and contact their local REI store or the REI customer service center to arrange for a replacement fork to be installed free of charge.
Novara Fusion bicycles with serial numbers U95Y07321, U96Y28393, or in the range U96Y28876 through U96Y29128.
Check the serial number on the underside of the bicycle. Affected models include espresso-colored bicycles sold in Step Through (extra small/small) and Fusion (medium, large, extra large) styles.
Immediately stop riding the bicycle and contact your local REI store or customer service to arrange for a free replacement fork installation.
We’ve drafted a message you can send REI to request your refund or repair — edit it as you like.
Subject: Recall 604 — REI Novara Fusion Bicycles Hello, I own a Novara Fusion Bicycles that is covered by recall 604 from REI. The official recall notice states: Consumers should immediately stop riding the bicycles and contact their local REI store or the REI customer service center to arrange for a replacement fork to be installed free of charge. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.