Exocad recalls exoplan 3.1 Rijeka software due to a filtering error that may cause improper sleeve height in dental surgery guides, risking patient injury. Affected users should contact Exocad for details.
A software library filtering error has been discovered which occurs when users are using the Step-by-Step Full Drill Protocol export functionality of exoplan 3.1 Rijeka. When a guided surgery treatment approach is selected, along with a Step-by-Step Full Drill Protocol export implant library, exoplan software does not filter out unsupported sleeve height positions for a particular sub-full drill protocol and instead shows ALL possible sleeve height positions for all sub-full drill protocols. The use of an improper sleeve height position in a surgical guide could result in patient injury
Exocad is recalling its exoplan 3.1 Rijeka software for dental pre-operative planning. A software error can cause the program to show incorrect sleeve height positions during surgical guides, potentially leading to patient injury.
The software fails to filter out unsupported sleeve height positions when exporting a Step-by-Step Full Drill Protocol. This can lead to improper sleeve height settings in surgical guides, which may cause patient injury during dental procedures.
Dental professionals using the exoplan 3.1 Rijeka software for dental implant planning are most at risk. Patients undergoing procedures guided by this software could be affected.
The affected software is labeled 'exoplan 3.1 Rijeka' and is used for dental implant pre-operative planning. It was sold with the UDI-DI codes listed in the recall notice.
Reach out to Exocad directly for specific instructions on how to address the software issue.
The recall indicates a potential risk of improper sleeve height settings during dental procedures, so it is not safe to use without addressing the issue.
Look for the software label 'exoplan 3.1 Rijeka' used for dental implant pre-operative planning, and check the UDI-DI codes listed in the recall notice.
Contact Exocad directly for specific instructions on how to address the software issue.
We’ve drafted a message you can send Exocad to request your refund or repair — edit it as you like.
Subject: Recall Z-2633-2023 — Exocad Exocad Hello, I own a Exocad that is covered by recall Z-2633-2023 from Exocad. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.