Securitas Healthcare recalls Arial Water Resistant Pendant models 59360 and 2560-59360 due to premature battery depletion causing alarms to fail. Affected units were manufactured from 23128 to 23251.
Premature battery depletion presents a risk that alarms will not be received by the Arial Wireless Emergency Call System.
Securitas Healthcare is recalling Arial Water Resistant Pendants with neck lanyards (models 59360 and 2560-59360) because their batteries deplete too quickly, which can prevent emergency alarms from working properly. This poses a risk for patients who rely on these alarms for safety.
The pendant's battery drains faster than intended, meaning the emergency alarm may stop working before the patient needs it. This could prevent timely help during medical emergencies if the alarm fails to send a signal to the healthcare system.
Patients using the Arial Water Resistant Pendant mobile alarm are most at risk, particularly those who depend on the device for emergency alerts. The recall affects units manufactured with date codes 23128 to 23251.
Check for model numbers 59360 or 2560-59360 on the pendant. The device was manufactured with date codes from 23128 to 23251.
Ensure the pendant's battery is still functional by testing the alarm system.
Reach out to Securitas Healthcare for guidance on next steps if the battery is depleted.
The pendant's battery depletes too quickly, which can cause the emergency alarm to stop working and fail to send alerts to the healthcare system.
Check for model numbers 59360 or 2560-59360 and date codes 23128 to 23251 on the device.
Contact Securitas Healthcare directly for assistance, as the recall may require a battery replacement or other fix.
We’ve drafted a message you can send Securitas Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0220-2024 — Securitas Healthcare Securitas Healthcare Hello, I own a Securitas Healthcare that is covered by recall Z-0220-2024 from Securitas Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.