Securitas Healthcare recalls Arial Water Resistant Pendants (models 59362 and 2560-59362) due to premature battery depletion causing alarms to fail in emergencies. Affected units were manufactured between Dec 2023 and Feb 2024.
Premature battery depletion presents a risk that alarms will not be received by the Arial Wireless Emergency Call System.
Securitas Healthcare is recalling Arial Water Resistant Pendants with long wristbands (models 59362 and 2560-59362) because the battery can drain too quickly, meaning emergency alarms might not work properly. This is a safety risk for patients who rely on these alarms for help during medical emergencies.
The pendant's battery depletes faster than intended, which can cause the emergency alarm to stop working. If a patient needs help and the alarm fails, they may not get timely assistance from emergency services.
Patients using the Arial Water Resistant Pendant as a mobile patient alarm are most at risk. The recall affects individuals with medical devices that require reliable emergency alerts.
Check for model numbers 59362 or 2560-59362 on the pendant. Units were manufactured with date codes from December 2023 to February 2024.
Ensure the pendant's battery is still functional by testing the alarm system.
If the battery is low, replace it with a new one to maintain emergency alert functionality.
No, but you should check the battery status and replace it if needed to ensure the alarm works properly.
Your pendant is affected if it has model numbers 59362 or 2560-59362 and was manufactured between December 2023 and February 2024.
The recall record does not mention a replacement option.
We’ve drafted a message you can send Securitas Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0222-2024 — Securitas Healthcare Securitas Healthcare Hello, I own a Securitas Healthcare that is covered by recall Z-0222-2024 from Securitas Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.