Southern Enterprises recalls Colin Cowie gel-fuel wood wall-mount fireplaces due to risk of falling from wall and fire from deformed mounting screws. Units sold exclusively by Home Shopping Network, manufactured July 2010.
Heat from the operating unit causes the plastic mounting screws to deform causing the unit to fall from the wall, posing a fall and fire hazard.
Southern Enterprises is recalling Colin Cowie gel-fuel wood wall-mount fireplaces because heat causes plastic mounting screws to deform, which can make the unit fall from the wall and create a fire hazard. This affects units sold by Home Shopping Network in July 2010.
Heat from the operating unit causes the plastic mounting screws to deform. This deformation can cause the fireplace to fall from the wall, creating a fall hazard and potentially starting a fire.
Homeowners who purchased Colin Cowie gel-fuel wood wall-mount fireplaces sold by Home Shopping Network between July 2010 and the recall date are most at risk. Units with the SEI/07/001 lot number are affected.
Check for a label on the rear of the unit with the lot number SEI/07/001. Units were manufactured in July 2010 and sold exclusively by Home Shopping Network.
Immediately stop using the recalled fireplace as it poses a fall and fire hazard.
Call Southern Enterprises (SEI) for a free corrective retrofit kit to fix the mounting screws.
Consumers should immediately stop using the recalled product and call SEI for a corrective retro fit kit that will be sent free of charge.
Heat from the operating unit causes plastic mounting screws to deform, which can make the unit fall from the wall and create a fire hazard.
Check for a label on the rear of the unit with the lot number SEI/07/001. Units were manufactured in July 2010 and sold exclusively by Home Shopping Network.
Immediately stop using it and contact SEI for a free retrofit kit to fix the mounting screws.
We’ve drafted a message you can send Colin Cowie to request your refund or repair — edit it as you like.
Subject: Recall 628 — Colin Cowie Colin Cowie Gel-Fuel Wood Fireplaces Hello, I own a Colin Cowie Gel-Fuel Wood Fireplaces that is covered by recall 628 from Colin Cowie. The official recall notice states: Consumers should immediately stop using the recalled product and call SEI for a corrective retro fit kit that will be sent free of charge. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
