Siemens recalls ARTIS icono ceiling x-ray systems with model 11328100 due to false collision signals after power off, risking temporary system unavailability during procedures.
Potential hardware issue for ARTIS icono ceiling system: collision sensor may falsely signal non-existing collisions for up to half an hour when the system is switched off for a longer time (e.g., overnight) and switched on. During this time, system movement is only possible with the "override" function with very slow speed and without further collision protection. This may lead to temporary unavailability of the system for diagnostic and therapeutic usage.
Siemens is recalling ARTIS icono ceiling x-ray systems with model number 11328100. The system may give false collision warnings after being turned off for extended periods, which could temporarily prevent safe use during medical procedures.
When the system is turned off for long periods (like overnight) and then turned back on, the collision sensor may falsely indicate collisions for up to 30 minutes. During this time, the system can only move very slowly without collision protection, potentially causing temporary unavailability for medical procedures.
Healthcare facilities using the recalled ARTIS icono ceiling x-ray systems with model 11328100 are most at risk. Medical staff and patients using these systems during procedures may face temporary system unavailability.
Check for the model number 11328100 on the system. The recall includes all units with this model number and associated serial numbers.
Verify if the system has been turned off for extended periods and then turned back on, which may trigger false collision signals.
The collision sensor may falsely signal non-existing collisions for up to 30 minutes after the system is turned off for extended periods, potentially causing temporary unavailability during procedures.
Check for the model number 11328100 on the system. The recall includes all units with this model number and associated serial numbers.
The recall does not specify a remedy, but you should check if the system has been turned off for extended periods and then turned back on, which may trigger false collision signals.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0523-2024 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0523-2024 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
