Philips recalls Ingenia 1.5T CX MRI scanners with specific serial numbers due to potential smoke and fire from Gradient Coil component failure. Affected units may require replacement.
Potential component failure in the Gradient Coil could product smoke and/or fire.
Philips is recalling certain Ingenia 1.5T CX MRI scanners because a component in the Gradient Coil could fail and cause smoke or fire. This poses a risk of fire or injury if the scanner is used normally.
The Gradient Coil component in the scanner could fail during operation, potentially producing smoke or fire. This hazard occurs when the scanner is used normally, as the component may not be designed to handle certain conditions without failure.
MRI scanner users and healthcare facilities that own or operate the recalled Ingenia 1.5T CX models. Patients and staff are at risk if the scanner is used without addressing the issue.
Check the serial numbers listed in the recall notice: 77008, 77016, 77018, 77032, 77034, 77035, 77038, 77040, 77041, 77046, 77049, 77050, 77054, 77056, 77058, 77059, 77061, 77062, 77065, 77066, 77067, 77071, 77072, 77074, 77075, 77078, 77081, 77083, 77084, 77087, 77093, 77094, 77097, 77100, 77101, 77106, 77109, 77110, 77111, 77119, 77120, 77121, 77124, 77126, 77129, 77130, 77131, 77137. The product was sold with specific model numbers and UDI-DI codes.
Verify if your scanner's serial number matches the list provided in the recall notice.
Reach out to Philips customer support for guidance on next steps if your scanner is affected.
The Gradient Coil component could fail during operation, potentially producing smoke or fire.
Check if your scanner's serial number is in the list: 77008, 77016, 77018, 77032, 77034, 77035, 77038, 77040, 77041, 77046, 77049, 77050, 77054, 77056, 77058, 77059, 77061, 77062, 77065, 77066, 77067, 77071, 77072, 77074, 77075, 77078, 77081, 77083, 77084, 77087, 77093, 77094, 77097, 77100, 77101, 77106, 77109, 77110, 77111, 77119, 77120, 77121, 77124, 77126, 77129, 77130, 77131, 77137.
No, but you should check if your scanner is affected and contact Philips for guidance if it is.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0392-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0392-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
