Ambu recalls aView 2 monitors with catalog numbers 405011000 and 405011000US2 due to fire risk from using screws longer than 14-16mm. This can cause battery penetration, fire, burns, and smoke inhalation.
Instructions for Use have been updated to add the following warning: Use only M4 screws with the length of 14 16 mm when mounting Ambu aView 2 Advance on a VESA interface. Using longer screw lengths will penetrate the lithium-ion battery and result in a fire hazard and battery leakage which can cause severe burns, smoke inhalation and skin irritation. Using shorter screw lengths could result in unsecure device fastening.
Ambu is recalling aView 2 monitors that may have been sold since May 2020. Using screws longer than 14-16mm when mounting the device can cause the lithium-ion battery to penetrate, leading to fire, burns, and smoke inhalation.
The monitor uses a lithium-ion battery that can be penetrated by screws longer than 14-16mm. This penetration causes battery fire, severe burns, smoke inhalation, and skin irritation. Shorter screws may cause the device to become unsecure.
Users of Ambu aView 2 monitors with catalog numbers 405011000 or 405011000US2, which were sold starting in May 2020. People who mount the device with screws longer than 14-16mm are at higher risk of battery fire and injury.
Check the catalog number on your monitor: 405011000 or 405011000US2. These models were sold starting in May 2020.
Ensure you are using screws that are 14-16 mm long when mounting the monitor to the VESA interface.
Using screws longer than 14-16mm can cause the lithium-ion battery to penetrate, leading to fire, severe burns, smoke inhalation, and skin irritation.
Check the catalog number on your monitor: 405011000 or 405011000US2. These models were sold starting in May 2020.
No, but you must use screws of 14-16mm length when mounting the device to avoid fire and injury risks.
We’ve drafted a message you can send Ambu to request your refund or repair — edit it as you like.
Subject: Recall Z-0714-2024 — Ambu Ambu Hello, I own a Ambu that is covered by recall Z-0714-2024 from Ambu. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.