Medtronic recalls its A710 Clinician Programmer Application version 2.0.97 due to potential inability to adjust pain therapy settings, risking inadequate or excessive treatment for patients.
Medtronic has discovered an instance in which the Intellis A710 Clinician Programmer Application (CP App) could no longer establish a session with the Implantable Neurostimulator (INS) which resulted in the inability for the clinician to adjust stimulation parameters. In the event of this issue, the patient may receive inadequate or excessive therapy and experience non-optimal pain relief.
Medtronic is recalling a specific version of its A710 Clinician Programmer Application because it may not properly connect with the patient's pain management device. This could lead to patients receiving incorrect pain treatment levels, potentially causing pain relief to be too low or too high.
The software version may fail to establish a connection with the patient's implantable neurostimulator. This can cause clinicians to be unable to adjust the therapy settings correctly, which might result in patients getting too little or too much pain relief.
Clinicians who use the A710 Clinician Programmer Application version 2.0.97 to adjust pain therapy devices for patients. Patients using this specific software version are at risk of receiving improper pain treatment levels.
Check if you have the A710 Clinician Programmer Application version 2.0.97. The software has a unique identifier (UDI/DI) of 00763000520076 and serial number NPL1000519.
Verify your software version is not 2.0.97 by checking the application settings or documentation.
Medtronic discovered that the software version 2.0.97 may not properly connect with the patient's implantable neurostimulator, potentially causing incorrect pain therapy adjustments.
The recall record does not specify a remedy for clinicians, so they should check with Medtronic directly for guidance.
Yes, patients could receive inadequate or excessive pain therapy if the software fails to adjust settings correctly.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-0780-2024 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-0780-2024 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
