Recalled Civia bicycle racks with black aluminum tubing and bamboo panels may crack, causing the rack to fall on the front wheel and risk rider falls. Consumers should remove and get a refund or replacement.
The bicycle rack's mounting bracket can crack or break. When this happens, the rack can fall onto the bicycle's front wheel, posing a fall hazard to the rider.
Civia bicycle racks with black aluminum tubing and bamboo panels are being recalled because their mounting brackets can crack or break. If the bracket fails, the rack may fall onto the bicycle's front wheel, causing a fall hazard for the rider.
The rack's mounting bracket can crack or break under normal use. When this happens, the rack falls onto the bicycle's front wheel, potentially causing the rider to fall.
Bicycle owners who purchased Civia racks with black aluminum tubing and bamboo panels are affected. Riders using these racks are at risk of falls if the mounting bracket cracks.
Look for Civia racks with black aluminum tubing and bamboo panels. The brand name "Civia" is printed on the rack's side panels.
Take the rack off your bicycle right away to avoid the fall hazard.
Reach out to the store where you bought the rack to get a full refund or replacement.
Consumers should remove this rack from their bicycles immediately and contact the store where purchased for a full refund or replacement.
The rack's mounting bracket can crack or break, causing it to fall onto the bicycle's front wheel and pose a fall hazard to the rider.
Look for Civia racks with black aluminum tubing and bamboo panels. The brand name "Civia" is printed on the rack's side panels.
Remove the rack from your bicycle immediately and contact the store where you purchased it for a full refund or replacement.
We’ve drafted a message you can send Civia to request your refund or repair — edit it as you like.
Subject: Recall 692 — Civia Carrier rack for mounting over front bicycle wheel Hello, I own a Carrier rack for mounting over front bicycle wheel that is covered by recall 692 from Civia. The official recall notice states: Consumers should remove this rack from their bicycles immediately and contact the store where purchased for a full refund or replacement. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.