Baxter recalls Exactamix Pro 1200 mixers with specific serial numbers due to software error in versions 2.0.8 and 2.1.8 that may cause over-delivery of ingredients during the 'Use Some Overfill' feature.
An error was identified in software versions 2.0.8 and 2.1.8 while using the "Use Some Overfill" feature which may lead to over-delivery of an ingredient. This issue can result in redundant ingredient delivery of the requested overfill volume.
Baxter is recalling Exactamix Pro 1200 mixers with specific serial numbers because a software error in certain versions may cause the device to deliver too much of an ingredient during the 'Use Some Overfill' feature. This could lead to redundant ingredient delivery, which might affect the final product quality.
The software error in versions 2.0.8 and 2.1.8 can cause the Exactamix Pro 1200 to deliver more of an ingredient than intended when using the 'Use Some Overfill' feature. This may result in redundant ingredient delivery, potentially affecting the final product's composition.
Users of Baxter Exactamix Pro 1200 mixers with serial numbers PLD2314002, PLD2328001, PLD2328004, PLD23280042, PLD2314006, PLD2328002, PLD2328005, and LD2339005 are affected. These mixers were sold with specific software versions that may have this issue.
Check for the serial numbers PLD2314002, PLD2328001, PLD2328004, PLD23280042, PLD2314006, PLD2328002, PLD2328005, and LD2339005 on the device. The mixers were sold with specific software versions that may have this issue.
Verify the software version on your Exactamix Pro 1200 mixer. If it is 2.0.8 or 2.1.8, it may be affected.
Software versions 2.0.8 and 2.1.8 are affected.
Check the serial number on your device. Affected units have serial numbers PLD2314002, PLD2328001, PLD2328004, PLD23280042, PLD2314006, PLD2328002, PLD2328005, or LD2339005.
No, the recall does not require stopping use. The issue is a software error that may cause over-delivery, but the device can still be used safely with the correct software version.
We’ve drafted a message you can send Baxter to request your refund or repair — edit it as you like.
Subject: Recall Z-1001-2024 — Baxter Baxter Hello, I own a Baxter that is covered by recall Z-1001-2024 from Baxter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
