Philips recalls Ingenia 3.0T CX MRI scanners with model numbers 781271 and 782105 due to potential sharp edges from failing coil seals that could cause skin injuries during scans.
The Quadrature Body Coil (QBC) seal adhesive may fail, creating sharp edges that may come in contact with patients. If the QBC seal becomes loose during the scanning process, the risk to the patient may include skin abrasions, bruises, lacerations, hair loss/entanglement, and tissue injury.
Philips is recalling specific Ingenia 3.0T CX MRI scanners that may have a seal adhesive failure causing sharp edges. This could lead to skin injuries like abrasions, bruises, or lacerations during scans if the seal becomes loose.
The seal adhesive in the Quadrature Body Coil (QBC) may fail during scans, creating sharp edges that can contact patients. This could cause skin injuries such as abrasions, bruises, lacerations, hair loss, or tissue damage if the seal becomes loose.
Patients undergoing MRI scans with the recalled scanners are at risk. Healthcare facilities using these specific models should check if their equipment is affected.
Check for model numbers 781271 or 782105 on the scanner. These units were sold with UDI-DI numbers 00884838068452 or 00884838098312.
Identify the model number on your scanner to see if it matches 781271 or 782105.
Reach out to Philips North America for guidance on next steps if your scanner is affected.
Model numbers 781271 and 782105.
The seal may create sharp edges that could cause skin injuries like abrasions, bruises, lacerations, hair loss, or tissue damage during scans.
Look for model numbers 781271 or 782105, or UDI-DI numbers 00884838068452 or 00884838098312 on the scanner.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0951-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0951-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.