Philips recalls SmartPath to dStream MRI systems with model numbers 781270, 782113, and 782129 due to potential QBC seal adhesive failure causing sharp edges that may cause skin abrasions, bruises, or lacerations during scans.
The Quadrature Body Coil (QBC) seal adhesive may fail, creating sharp edges that may come in contact with patients. If the QBC seal becomes loose during the scanning process, the risk to the patient may include skin abrasions, bruises, lacerations, hair loss/entanglement, and tissue injury.
Philips is recalling specific MRI systems (SmartPath to dStream for XR and 3.0T) with model numbers 781270, 782113, and 782129. The QBC seal adhesive may fail, creating sharp edges that could cause skin injuries or tissue damage during scans.
The QBC seal adhesive in the MRI system may fail during scanning, creating sharp edges that can contact patients. This could lead to skin abrasions, bruises, lacerations, hair loss, entanglement, or tissue injury.
Patients using these MRI systems for scans may be at risk of skin abrasions, bruises, lacerations, or tissue injury if the QBC seal adhesive fails during the scan. Medical facilities that use these models are most at risk.
Check for model numbers 781270, 782113, or 782129 on the device. These models were sold with UDI-DI numbers 00884838095083, 00884838098909, and 00884838105805 respectively.
Identify the model number on your SmartPath to dStream MRI system to see if it matches 781270, 782113, or 782129.
Reach out to Philips customer service for guidance on next steps if your device is affected.
Models 781270, 782113, and 782129 are affected.
The QBC seal adhesive may fail during scanning, creating sharp edges that could cause skin abrasions, bruises, lacerations, hair loss, entanglement, or tissue injury.
No immediate stop is required, but affected devices should be checked with Philips for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0956-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0956-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
