American Honda recalls portable generators with Japanese-only battery labels. Consumers may not avoid battery risks without English labels. Contact Honda for free label installation.
The hazard labels attached to the batteries used on the generators are printed in Japanese instead of English. As a result, consumers handling the battery may not be able to adequately avoid risks associated with the batteries.
American Honda is recalling portable generators with battery labels printed only in Japanese. This could prevent users from understanding battery risks, potentially leading to injury if handled incorrectly.
Battery labels printed only in Japanese mean consumers might not understand safety instructions. This could lead to improper handling, potentially causing injury if the battery is mishandled.
Owners of portable generators with model numbers EM4000SX, EM5000SXK3, or EM6500SXK2 that have Japanese-only battery labels are affected. Users handling the batteries without English instructions may be at risk.
Check the generator's side for the model number and serial numbers. The battery is above the wheel. Labels on the battery should be in English for safety.
Contact Honda for free label installation or install the label yourself using the provided English label.
American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free.
The battery hazard labels are printed in Japanese instead of English, so users may not understand risks and could be injured.
Generators with model numbers EM4000SX, EM5000SXK3, or EM6500SXK2 that have Japanese-only battery labels.
Contact a Honda dealer for free label installation or install the label yourself.
We’ve drafted a message you can send American Honda to request your refund or repair — edit it as you like.
Subject: Recall 857 — American Honda Portable Generator Battery Hello, I own a Portable Generator Battery that is covered by recall 857 from American Honda. The official recall notice states: American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
