ConvaTec recalls a specific ostomy kit due to a mismatched coupling ring size (45mm vs 57mm) that could cause improper fitting.
The kit contains a flange that has a 45mm coupling ring, however, the pouch within the kit is for a 57mm coupling ring.
ConvaTec is recalling a specific surgical ostomy kit because the pouch is designed for a 57mm coupling ring, but the kit includes a 45mm ring. This mismatch could lead to improper use and potential complications.
The pouch in the kit is designed for a 57mm coupling ring, but the kit includes a 45mm ring. This mismatch means the pouch may not attach correctly to the stoma, potentially causing leaks or improper function.
Patients who have purchased the ConvaTec Natura Stomahesive Post-Operative Ostomy System with the specified reference number (REF 416938) are affected. Those using the kit without proper matching components are at risk of improper fitting.
Check for the product reference number REF 416938 on the kit. The kit includes a 45mm coupling ring, but the pouch is intended for a 57mm ring.
Verify the product reference number REF 416938 and the coupling ring size (45mm) on the kit.
The kit contains a 45mm coupling ring, but the pouch is designed for a 57mm ring, which could cause improper fitting.
Look for the product reference number REF 416938 on the kit, which includes a 45mm coupling ring.
The recall does not specify a remedy, so check with ConvaTec for guidance.
We’ve drafted a message you can send ConvaTec to request your refund or repair — edit it as you like.
Subject: Recall Z-1276-2024 — ConvaTec ConvaTec Hello, I own a ConvaTec that is covered by recall Z-1276-2024 from ConvaTec. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.