Olympus recalls SOLTIVE Pro SuperPulsed Laser devices with non-compliant power cords that may not fit standard plugs in some regions. Affected units include all TFL-SLS models sold globally.
A non-compliant power cord may have been supplied in regions that do not utilize the Type B or Type E/F plug configurations.
Olympus is recalling all SOLTIVE Pro SuperPulsed Laser devices (TFL-SLS) due to a potential power cord issue that could prevent proper plug connection in regions using different electrical standards. This could lead to improper use or damage if the device isn't connected correctly.
The power cord may not match the electrical plug types used in certain regions, causing the device to not connect properly. This could lead to improper use or potential damage if the device isn't connected correctly.
Users of the SOLTIVE Pro SuperPulsed Laser in regions with non-Type B or Type E/F plug systems are most at risk. This includes consumers who purchased the device globally.
Check for the model number TFL-SLS on the device. All units, including those with serial numbers, are affected. The recall covers all regions where the device was sold.
Ensure the power cord matches the electrical plug type in your region. If it does not, stop using the device until a compatible cord is found.
No, this recall specifically applies to the TFL-SLS model number only.
If the power cord does not match your region's plug type, stop using the device until a compatible cord is found.
The recall affects all regions where the device was sold, but the power cord may not fit regions using non-Type B or Type E/F plug systems.
We’ve drafted a message you can send Olympus to request your refund or repair — edit it as you like.
Subject: Recall Z-1384-2024 — Olympus Olympus Hello, I own a Olympus that is covered by recall Z-1384-2024 from Olympus. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
