Natus Neurology recalls TENSIVE Conductive Adhesive Gel (Ref 016-401600) due to reports of being too thick, discolored, and causing patient irritation. Affected units have specific lot numbers.
Natus has become aware that its third-party supplier Parker Laboratories Inc. is conducting a voluntary recall related to their Tensive Conductive Adhesive Gel, Ref. 22-60 Lot Number A0623009. They have received five complaints. These customers reported that the gel is too thick, is discolored (darker than usual), and in one instance, patients reported irritation after procedures using the gel.
Natus Neurology is recalling TENSIVE Conductive Adhesive Gel (Ref 016-401600) because customers reported it was too thick, discolored, and caused irritation during procedures. This affects users who have the specific lot number A0623009.
The gel is reported to be too thick, discolored, and cause irritation during procedures. These issues may lead to discomfort or complications for patients using the product.
Users of the TENSIVE Conductive Adhesive Gel with lot number A0623009 are most at risk. This includes patients undergoing procedures that require the gel.
Check for the lot number A0623009 on the product label. The product is identified by the reference number 016-401600 and unique identifier 00855683006333.
Look for the lot number A0623009 on the TENSIVE Conductive Adhesive Gel product label.
Customers reported the gel was too thick, discolored, and caused irritation during procedures.
Check the product label for the lot number A0623009. If you have this lot number, contact Natus Neurology for further instructions.
The recall reports irritation but no serious injuries or deaths. The hazard level is low risk.
We’ve drafted a message you can send Natus Neurology to request your refund or repair — edit it as you like.
Subject: Recall Z-1305-2024 — Natus Neurology Natus Neurology Hello, I own a Natus Neurology that is covered by recall Z-1305-2024 from Natus Neurology. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
