EYE COMFORT CARE LLC recalls UNclog Eye Masks with model AG23JW24 due to risk of wire detachment causing burns. Affected units sold with serial number ag22.
Due to a change in the safety clips for the heated eye masks, the wires to the safety clips may detach as a result of tugging and pulling and may cause a short in the heating element of the mask and could potentially cause burn injuries.
EYE COMFORT CARE LLC is recalling UNclog Eye Masks with model number AG23J:W24 because the safety clips' wires can detach, potentially causing burns. This affects users who purchased the product with serial number ag22.
The safety clips' wires can detach when pulled, causing a short circuit in the heating element. This short may lead to overheating and burn injuries if the mask is used without proper safety.
Users who own the UNclog Eye Mask with model AG23JW24 and serial number ag22 are affected. People using the mask for extended periods or with improper handling are at higher risk.
Check for model number AG23JW24 and serial number ag22 on the product. The product is a heated eye mask sold by EYE COMFORT CARE LLC.
Look for model number AG23JW24 and serial number ag22 on the product.
The product may cause burns if the wires detach, so it is not safe to use without addressing the recall.
Check for model number AG23JW24 and serial number ag22 on the product.
The recall does not specify a remedy, so contact EYE COMFORT CARE LLC for further instructions.
We’ve drafted a message you can send UNclog to request your refund or repair — edit it as you like.
Subject: Recall Z-2586-2024 — UNclog UNclog Hello, I own a UNclog that is covered by recall Z-2586-2024 from UNclog. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
