Medivance recalls neonatal ArcticGel Pads with reduced water flow that could impair temperature management. Affected units have specific reference numbers and expiration dates. Contact Medivance for details.
Neonatal pads are experiencing reduced water flow, which may reduce or prevent water heating or cooling performance of the pads that are part of a temperature management system.
Medivance is recalling neonatal ArcticGel Pads that may not heat or cool properly due to reduced water flow. This could affect temperature management for babies in medical settings, requiring immediate attention to prevent overheating or chilling.
The pads experience reduced water flow, which can lead to improper heating or cooling. This may cause temperature management issues for babies in medical care, potentially leading to overheating or chilling if the system is not functioning correctly.
Healthcare providers using Medivance Neonatal ArcticGel Pads in hospitals or clinics are most at risk. The recall affects specific model numbers and batch dates sold between October 2024 and May 2025.
Check for reference numbers like 31802, 3180202, or 31802C on the pads. Units sold with specific expiration dates (e.g., 31Oct2024 to 31May2025) are affected.
Look for reference numbers such as 31802, 3180202, or 31802C on the pads.
The pads may have reduced water flow, which can impair their ability to heat or cool properly, affecting temperature management for babies.
The recall record does not specify a remedy, so contact Medivance directly for guidance.
Units with reference numbers 31802, 3180202, or 31802C sold with specific expiration dates from October 2024 to May 2025.
We’ve drafted a message you can send Medivance to request your refund or repair — edit it as you like.
Subject: Recall Z-1381-2024 — Medivance Medivance Hello, I own a Medivance that is covered by recall Z-1381-2024 from Medivance. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.