Cloud Engines recalls Pog: Pogoplug Video file sharing device due to fire risk from overheating. Stop using immediately and contact for refund or replacement.
The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.
Cloud Engines is recalling Pogoplug Video file sharing devices because they can overheat and catch fire. This poses a fire hazard that could cause serious injury or property damage if not addressed.
The device can overheat and catch fire, emitting excessive heat, sparks, smoke, or flames. This fire hazard could lead to serious injury or property damage if the device is not properly used or maintained.
Users of the Pogoplug Video file sharing device are affected. Those who have the device at home or in their office are most at risk due to the fire hazard.
Look for the Pogoplug Video file sharing device, which has the word "Pogoplug" on the side and "Model: Pogoplug Video" on the bottom label. The device is a black desktop box about 2.5 inches wide, 7 inches deep, and 5.5 inches high.
Immediately stop using and unplug the Pogoplug Video file sharing device to prevent fire hazards.
Reach out to Cloud Engines for a refund or replacement device to resolve the issue.
Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.
The device can overheat and catch fire, emitting excessive heat, sparks, smoke, or flames.
Look for the Pogoplug Video file sharing device with the word "Pogoplug" on the side and "Model: Pogoplug Video" on the bottom label.
Immediately stop using and unplug the device, then contact Cloud Engines for a refund or replacement.
We’ve drafted a message you can send Cloud Engines to request your refund or repair — edit it as you like.
Subject: Recall 736 — Cloud Engines Pogoplug Video file sharing device Hello, I own a Pogoplug Video file sharing device that is covered by recall 736 from Cloud Engines. The official recall notice states: Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
