Baxter Healthcare recalls Hill-Rom PRO+ 36" MRS Surface mattresses (REF P7924A03) due to potential service record inconsistencies from a previous correction. Affected units need reassessment to confirm corrections were applied.
Inconsistencies were identified with service records associated with corrections performed for a previous Medical Device Correction issued by Baxter (ref number: FA-2022-026). Your devices have been identified as potentially impacted by these service inconsistencies and therefore, Baxter will need to reassess the impacted mattresses to confirm they have been corrected as identified by the service order, and to confirm the correct serial numbers have been identified.
Baxter Healthcare is recalling Hill-Rom PRO+ 36" MRS Surface mattresses with serial numbers listed in the record. The recall is due to potential inconsistencies in service records from a previous correction, which could mean some mattresses haven't been properly fixed. This doesn't pose an immediate safety risk but requires verification to ensure they're corrected.
The recall addresses potential inconsistencies in service records from a previous medical device correction. This means some mattresses might not have been properly corrected as required, but the hazard is not an immediate safety risk like fire or injury.
Healthcare facilities using Hill-Rom PRO+ 36" MRS Surface mattresses with the listed serial numbers are most at risk. Patients using these mattresses for support or pressure injury prevention may need reassessment.
Check if your mattress has the serial numbers listed in the recall (e.g., W330BP6363, W333BP6440, etc.) or the reference number P7924A03. The mattress is intended for patient support and pressure injury prevention.
Check if your mattress has been corrected per the previous service order and has the correct serial numbers.
Baxter identified potential inconsistencies in service records from a previous correction, meaning some mattresses might not have been properly fixed.
No, the recall does not require immediate discontinuation. Affected units need reassessment to confirm corrections were applied.
Check if your mattress has a serial number listed in the recall (e.g., W330BP6363, W333BP6440, etc.) or the reference number P7924A03.
We’ve drafted a message you can send Baxter Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1400-2024 — Baxter Healthcare Baxter Healthcare Hello, I own a Baxter Healthcare that is covered by recall Z-1400-2024 from Baxter Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
