Philips recalls MR 7700 MRI systems with potentially incorrectly installed patient support table floor plates. This could cause injury during patient positioning. Affected units have specific serial numbers.
Patient support table floor plate may be incorrectly installed.
Philips is recalling its MR 7700 MRI systems because the patient support table floor plate might be installed incorrectly. This could lead to injury if the table moves unexpectedly during patient positioning. Affected units have specific serial numbers listed in the recall.
The patient support table floor plate may be incorrectly installed, causing it to move unexpectedly during patient positioning. This could lead to injury if the table shifts while the patient is being positioned.
Patients using the MR 7700 MRI system with the affected serial numbers are at risk. Medical staff operating the system may need to take extra care during patient positioning.
Check the serial number on the device's label. Affected units have specific serial numbers listed in the recall: 65051, 65005, 65000, 65002, 65003, 65001, 65004, 65009, 65012, 65013, 65015, 65017, 65020, 65019, 65021, 65023, 65024, 65025, 65031, 65006, 65032, 65035, 65034, 65038, 65030, 65037.
Look for the serial number on the device label to confirm if it's affected.
The patient support table floor plate may be incorrectly installed, which could cause the table to move unexpectedly during patient positioning.
Check the serial number on the device label. Affected units have specific serial numbers listed in the recall: 65051, 65005, 65000, 65002, 65003, 65001, 65004, 65009, 65012, 65013, 65015, 65017, 65020, 65019, 65021, 65023, 65024, 65025, 65031, 65006, 65032, 65035, 65034, 65038, 65030, 65037.
The recall does not specify a remedy, so contact Philips directly for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1588-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1588-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.