Philips recalls Achieva 3.0T MRI systems with model numbers 781177-781345 for potential incorrect floor plate installation that could affect patient safety during use.
Patient support table floor plate may be incorrectly installed.
Philips is recalling certain Achieva 3.0T MRI systems due to a risk that the patient support table floor plate may be incorrectly installed. This could potentially lead to safety issues during medical procedures if the table is not properly secured.
The patient support table floor plate may be incorrectly installed, which could cause the table to become unstable during MRI procedures. This instability might lead to patient injury if the table moves unexpectedly while the patient is being scanned.
Medical facilities that own or use the recalled Achieva 3.0T MRI systems with specific model numbers are most at risk. Patients undergoing MRI scans with these systems could face safety concerns if the table is not properly installed.
Check for model numbers 781177, 781277, 781278, 781344, or 781345 on the Achieva 3.0T MRI system. The serial numbers listed in the recall notice also identify affected units.
Check the model number on the Achieva 3.0T MRI system to confirm it is one of the affected numbers: 781177, 781277, 781278, or 781344.
Reach out to Philips customer support for guidance on whether the floor plate needs adjustment or replacement.
The patient support table floor plate may be incorrectly installed, which could cause instability during MRI procedures and potentially lead to patient injury.
Check the model number on your system; affected models are 781177, 781277, 781278, or 781344. Also, verify the serial number against the list provided in the recall notice.
No, but you should contact Philips support to determine if the floor plate needs adjustment or replacement to ensure safety.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1553-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-1553-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.