Ossur recalls specific prosthetic knee models due to firmware issues that could cause unintended shutdowns and patient falls. Affected units include RKNXC0003 with serial numbers listed. Contact Ossur for details.
Due to firmware issues with the prosthetic knee, there is the potential for unintended warnings and device shutdown which could result in patient falls.
Ossur has recalled certain knee prosthetic components because firmware problems might cause the device to shut down unexpectedly, increasing fall risk for users. This recall affects specific models sold with certain serial numbers.
The prosthetic knee's firmware has issues that can cause unintended warnings and shutdowns. If the device stops working unexpectedly, users may lose support and fall, which could lead to injury.
People using Ossur's RKNXC0003 knee prosthetic components with the listed serial numbers are affected. Those who rely on these prosthetics for mobility are most at risk due to potential falls.
Check if your prosthetic has the model RKNXC0003 and one of the listed serial numbers. The recall covers specific units with the provided serial numbers.
Identify if your prosthetic is the RKNXC0003 model with a serial number from the list provided in the recall.
Reach out to Ossur directly for further instructions on how to address the issue with your specific unit.
The recall is due to firmware issues that could cause unintended warnings and device shutdowns, which may lead to falls.
No, but you should check if your unit is affected and contact Ossur for guidance on next steps.
Contact Ossur directly for instructions on how to address the issue with your specific unit.
We’ve drafted a message you can send Ossur to request your refund or repair — edit it as you like.
Subject: Recall Z-1789-2024 — Ossur Ossur Hello, I own a Ossur that is covered by recall Z-1789-2024 from Ossur. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
