Oss: RKNXC0005 RHEO KNEE XC 5-year warranty prosthetic components with firmware issues may cause unintended shutdowns and falls. Affected users should contact Ossur for details.
Due to firmware issues with the prosthetic knee, there is the potential for unintended warnings and device shutdown which could result in patient falls.
Ossur's RKNXC0005 RHEO KNEE XC 5-year warranty prosthetic components have firmware issues that could cause unintended shutdowns or warnings, leading to patient falls. This recall affects users who have these specific prosthetic components.
The prosthetic knee's firmware can malfunction, causing unintended warnings or device shutdowns. These issues may lead to falls if the user is not properly supported by the prosthetic.
Users of Ossur's RKNXC0005 RHEO KNEE XC 5-year warranty prosthetic components are most at risk. This includes individuals with external lower limb prosthetics using these specific models.
Check for the model RKNXC0005 with serial number HF363264 on the prosthetic component. The product has a 5-year warranty and is labeled with MD, CE, and UDI codes.
Reach out to Ossur directly to confirm if your prosthetic component is affected and get instructions for next steps.
The affected model is RKNXC0005 with serial number HF363264.
The recall does not require immediate stop use; contact Ossur for specific guidance.
Check the serial number on the prosthetic component; affected units have serial number HF363264.
We’ve drafted a message you can send Ossur to request your refund or repair — edit it as you like.
Subject: Recall Z-1790-2024 — Ossur Ossur Hello, I own a Ossur that is covered by recall Z-1790-2024 from Ossur. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
