Baxter Healthcare Corporation recalls Hillrom Welch Allyn Connex ProBP 3400 Digital Blood Pressure Devices with power cords that may not meet electrical safety standards. Affected models include various international versions with specific product codes. Contact for replacement or return.
Baxter received reports of an issue related to the construction of the power cord not meeting the insulation rating per country-specific requirements and international electrical standards.
Baxter Healthcare Corporation is recalling Hillrom Welch Allyn Connex ProBP 3400 Digital Blood Pressure Devices due to potential power cord insulation issues that could fail under normal use. This recall affects specific international models sold with certain product codes. Users should stop using the device immediately to avoid electrical hazards.
The power cord's insulation may not meet electrical safety standards for the region where the device was sold. This could lead to electrical shocks or fire hazards if the cord is damaged or exposed during normal use.
Hillrom Welch Allyn Connex ProBP 3400 Digital Blood Pressure Device users in Europe, the UK, Australia, South Africa, and other regions who purchased the affected models with specific product codes. Individuals using the device for home blood pressure monitoring are most at risk.
Check for the product code on the device's label, such as 34BFST-2, 34BXST-2, or PWCD-5WT-2. The device is marketed under specific model names like PROBP 3400, SUREBP, BLUETOOTH, MOBILE, and other regional variants.
Immediately stop using the device as it may pose an electrical hazard due to inadequate power cord insulation.
The affected models include PROBP 3400 with specific product codes such as 34BFST-2 (EU), 34BXST-2 (EU), PWCD-5WT-2 (Europe), and others listed in the recall notice.
Check the product code on your device's label, which is listed in the recall notice (e.g., 34BFST-2, 34BXST-2, PWCD-5WT-2). The device is marketed under specific regional variants like PROBP 3400, SUREBP, BLUETOOTH, MOBILE.
Stop using the device immediately and contact Baxter Healthcare Corporation for instructions on returning or replacing it.
We’ve drafted a message you can send Hillrom Welch Allyn to request your refund or repair — edit it as you like.
Subject: Recall Z-1509-2024 — Hillrom Welch Allyn Hillrom Welch Allyn Hello, I own a Hillrom Welch Allyn that is covered by recall Z-1509-2024 from Hillrom Welch Allyn. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
