RaySearch Laboratories recalls RayStation 14.0.0.3338 radiation therapy software due to potential for reported SSD values to be too high, which could affect treatment accuracy.
Potential for reported SSD to be too high.
RaySearch Laboratories is recalling a specific version of their radiation therapy software, RayStation 14.0.0.3338, because it might report an SSD (safety distance) that's too high. This could lead to inaccurate radiation treatment planning, potentially affecting patient safety.
The software might report an SSD (safety distance) that's higher than it should be. This could cause radiation treatment plans to be less precise, potentially affecting the accuracy of the radiation dose delivered to patients.
Radiation therapy professionals who use RayStation 14.0.0.3338 software are likely affected. Those who have this specific version and use it for treatment planning are at risk of inaccurate radiation doses.
Check for the software version 14.0.0.3338. The product was sold with a specific expiration date of July 7, 2028, and has a unique serial number format.
Verify your RayStation version is 14.0.0.3338 by checking the software settings.
The recall indicates a potential for reported SSD values to be too high, which could affect treatment accuracy, but it does not state that the software is currently causing harm.
Look for the software version 14.0.0.3338 in your RayStation settings. The product was sold with an expiration date of July 7, 2028.
The recall does not specify a remedy, so you should check your software version and contact RaySearch Laboratories for further guidance.
We’ve drafted a message you can send RaySearch Laboratories to request your refund or repair — edit it as you like.
Subject: Recall Z-1751-2024 — RaySearch Laboratories RaySearch Laboratories Hello, I own a RaySearch Laboratories that is covered by recall Z-1751-2024 from RaySearch Laboratories. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
