Real Flame recalls pourable gel fuel bottles due to risk of unexpected ignition and flash fires when poured into burning firepots. Consumers must stop using and return for refund.
The pourable gel fuel can ignite unexpectedly and splatter onto people and objects nearby when it is poured into a firepot that is still burning. This hazard can occur if the consumer does not see the flame or is not aware that the firepot is still ignited. Gel fuel that splatters and ignites can pose fire and burn risks to consumers that can be fatal.
Real Flame is recalling pourable gel fuel bottles that can unexpectedly ignite and cause burns or flash fires when poured into a firepot that's still burning. This hazard occurs if the consumer doesn't see the flame or isn't aware the firepot is still lit.
The gel fuel can ignite unexpectedly and splatter onto people or objects nearby when poured into a firepot that's still burning. This can happen if the consumer doesn't see the flame or isn't aware the firepot is still lit. The splattering fuel can cause fire and burns that are fatal.
Anyone who owns or uses Real Flame pourable gel fuel bottles sold with or without citronella oil. People most at risk are those who pour the fuel into a firepot that's still burning without seeing the flame.
Check for Real Flame pourable gel fuel bottles labeled with a stylized flame and the words "Real Flame" and "Pourable Gel Fireplace Fuel." The affected sizes are 29.9 ounces and 29.98 ounces with citronella oil.
Immediately stop using the pourable gel fuel and return it to Real Flame for a full refund.
Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund.
29.9-ounce and 29.98-ounce bottles with or without citronella oil.
Look for bottles labeled with a stylized flame and the words "Real Flame" and "Pourable Gel Fireplace Fuel."
Immediately stop using it and return it to Real Flame for a full refund.
We’ve drafted a message you can send Real Flame to request your refund or repair — edit it as you like.
Subject: Recall 773 — Real Flame Real Flame Pourable Gel Fuel Bottles Hello, I own a Real Flame Pourable Gel Fuel Bottles that is covered by recall 773 from Real Flame. The official recall notice states: Consumers should immediately stop using the pourable gel fuel and return the gel fuel to the firm for a full refund. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
